Jacada discuss how customer service automation can help you deliver a consistent customer experience. Corporate America
The short-form video app TikTok has become immensely popularamong a new generation of video creators and
Welcome to the 2020 edition of the marketing technology landscape. Yes, it grew once again, by 13.6%,
After two decades of steady growth, the trajectory of digital consumerism went into hyperdrive when
Despite a particularly tough year, Mintel forecasts some Christmas cheer for Britain’s retailers. Latest research
September 11, 2019 - 11:00am - 12:00pm EST The new Californian Consumer Protection Act is designed
The shift toward a more customer-centric, omni-channel approach to marketing is a fundamental transformation affecting
The Ponemon Institute just released its annual Cost of a Data Breach Report which it
We catch up with the rental app’s marketing boss, Hiroki Asai, to hear why he
As a content marketer, there are numerous channels and strategies at your disposal. One of
If you’re a marketing student about to graduate, a job-seeker considering the field of marketing,
Britain's data watchdog has been criticised for failing to punish companies involved in what has
As a result of the COVID-19 pandemic, demand for traveling dropped off significantly, especially in the US
The third-party cookie is dying, and Google is trying to create its replacement. No one
AURORA, ON, 21 October 2019 – Prime Data just became the most widely represented direct mail company in
Recently, I spoke with a CEO who runs a mid-size company. He was telling me his tale of frustration
Online shopping is quick and easy – but 80% of customers say that physical stores
Do Canadians have a "right to be forgotten" online that would allow them to make
Our smart home devices are watching us – and so are a host of marketing
Canada’s biggest grocer is testing a new plan to profit off the consumer data it
Many strategy execution processes fail because the firm does not have something worth executing. The strategy
Everyone’s heard of FOMO - Fear of Missing Out. They’ve probably experienced it too, like
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