contact centres – Fundy Coast

PREPARING YOUR CONTACT CENTER FOR THE AGE OF VIRTUAL AGENTS

COVID-19 is making clear to US companies and other firms around the world the need for better cost management in the midst of uncertainty. These past few months, we’ve watched contact centers turn to backup plans C and D as work schedules were impacted by

April 6, 2021

0 Comments

AI, Data Marketing

It’s Time to Get More Out of Data

Contact Centers have always had an abundance of data about customers and performance. Unfortunately, that data is not being fully utilized to benefit the company, customers or agents. The unrealized potential of data has never been more urgent than it is right now, as centers focus on

January 1, 2020

0 Comments

Welcome To Our Awesome Magazine WordPress Theme

PREPARING YOUR CONTACT CENTER FOR THE AGE OF VIRTUAL AGENTS

It’s Time to Get More Out of Data

What are Dark Patterns? How UI Influences Consent and Compliance

Does Your Brand Have an Intellectual Alibi?

Defining the Ideal Lead

About Us

Free Your Creative Side using Elated Themes

Promoted Post

Recently Commented

Instagram Stream

Welcome To Our Awesome Magazine WordPress Theme

contact centres Tag

PREPARING YOUR CONTACT CENTER FOR THE AGE OF VIRTUAL AGENTS

It’s Time to Get More Out of Data

What are Dark Patterns? How UI Influences Consent and Compliance

Does Your Brand Have an Intellectual Alibi?

Defining the Ideal Lead

About Us

Free Your Creative Side using Elated Themes

Promoted Post

Recently Commented

Instagram Stream