A new survey by SOTI, a provider of mobile and IoT management solutions, finds that the COVID-19 pandemic has radically changed consumers’ expectations for retailers and accelerated online shopping trends. According to the global research report commissioned by SOTI, From Bricks to Clicks: State of Mobility in Retail
The coronavirus pandemic has, in many ways, radically changed consumer buying habits. In-store shopping has plummeted due to social distancing measures, and many customers are instead opting for no-touch fulfillment and purchasing items online. Once the pandemic passes, some shoppers will return to their previous buying
The UK’s privacy watchdog has said the government can legally use personal data from people’s mobile phones to track and monitor behaviour if it helps fight the spread of coronavirus. It emerged last week that the government was in talks with UK mobile phone companies to potentially use
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